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info@lamdainfotech.thewaapi.com
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Account Activation
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Send us a message
You’ll receive a confirmation email with your ticket number as soon as we receive your message.
Common questions
A quick-look at the answers we get asked most often.
How long does it take to get a response?+
We aim to respond to all support tickets within 2 business hours during weekdays, and within 24 hours on weekends. Urgent tickets from paid plans are prioritized.
I have a logged-in account — where should I raise a ticket?+
If you already have a WAAPI account, please use the Support section inside your dashboard so we can view your vendor details automatically.
Which channels can I reach support on?+
Email, in-dashboard tickets, WhatsApp chat, and our Flutter app. Enterprise customers additionally get a dedicated account manager.
Do you offer phone support?+
Phone support is available for customers on our Professional and Enterprise plans. Reach your account manager or raise a Priority ticket from the dashboard for a call-back.
Already a WAAPI customer?
Raise a ticket from inside your dashboard so we can view your account details automatically.